The Advantages of Online Counselling

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The Advantages of Online Counselling

In today’s modern world, technology has an enormous impact on our lives. All the tasks we needed to do manually, such as buying groceries, shopping, banking, and even entertainment can now be done online from the comfort of our own homes. The world continues to change dramatically, and the global pandemic that we’re currently experiencing is playing a major role with social distancing and the need for isolation. Working from home has become the norm and there are many benefits that people are enjoying with seemingly little reduction in productivity.

One industry that is embracing the use of technology is health practitioners, particularly counsellors and therapists. Online counselling is fast becoming a common method for counsellors to provide support and assistance to clients during this time of social distancing and isolation. Recently there has been increasing debate regarding the effectiveness of online counselling when compared with traditional counselling. To give you a clearer picture on the topic, today we’ll be comparing the two by discussing the advantages of online counselling.

Online Counselling is Just As Effective

There have been a variety of studies that have shown that online counselling, when combined with cognitive behaviour therapy, is very effective for a range of clinical issues. Online Counselling, or e-counselling/telecounselling, can be defined as any type of counselling provided which is not face-to-face. Examples of this include phone, email, text, and online video calls. The most effective form of online counselling is using video calls which is almost the same as traditional face-to-face counselling, except it has several key advantages.


Online counselling allows virtually anyone to connect to a counsellor for support and assistance. Where traditional counselling requires clients to visit a physical location at an agreed time, online counselling overcomes barriers that may stop certain people from receiving treatment. Online counselling can be performed anywhere at anytime using a laptop, tablet, or mobile phone which is extremely useful for those living in remote or rural areas where access to counselling services is non-existent. In addition to this, people who are unable to leave their homes due to physical disabilities or medical conditions can easily access online counselling with little inconvenience.

One age group who greatly benefit from online counselling are children and teenagers who are extremely comfortable using technology and who often prefer online counselling to traditional counselling. Along with this, people with hearing or visual impairments also benefit greatly from this technology. As long as you have an internet connection and a device to connect online, you can receive the benefits of online counselling.


Where most of us need to take time off work to attend doctors and counselling appointments, online counselling offers an extremely convenient alternative. Text and email counselling are quick and effective and can be performed at obscure times such as during the night and in the morning. In addition, most online counsellors will have flexible hours due to the fact they don’t have to travel to and from work and typically offer appointments outside of business hours. Therapists also benefit from counselling online because they can extend their geographical location and schedule appointments when there is high demand.

Additionally, people who feel uncomfortable with traditional face-to-face counselling will find online counselling more suitable and relaxing as they’ll be attend appointments from the comfort of their own home. People with social phobias, agoraphobia, or anxiety disorders may find it difficult talking to a counsellor face-to-face and along with the social stigma they receive when walking into a counselling practice.


Online counselling is typically far more economical for all parties involved. Considering that online counsellors don’t need to rent a commercial space and have considerably overhead lower costs, they generally pass these savings onto the client in the form of lower fees. Compared with traditional counselling, studies have shown that online counsellors fees are between 20 and 40% lower than traditional counsellors. Not only are clients receiving effective counselling services at lower costs, they will typically receive the same rebate from their health insurance provider if they have the appropriate cover.

As with most mental health and psychological conditions, speaking to an experienced professional is always beneficial. Knowing that help is only an email or video call away can help people put things into perspective and overcome small hurdles until their next online counselling appointment. During times of isolation and self-distancing, speaking with an online counsellor is not only just as effective as traditional counselling, but it’s more accessible, convenient, and affordable.

If you’re in need of support and assistance, don’t wait any longer. Get in touch with the experts at Stack Counselling by emailing All new clients are entitled to a free 15-minute appointment, so why wait? Contact Stack Counselling today.